35+ Years Experience
35+ Years Experience
35+ Years Experience
B&D Collision Privacy Policy
Our Commitment to Your Privacy
The Vulnerability of Personal Data: When you are involved in an accident, you are forced to hand over an immense amount of personal information—your home address, your insurance policy, and your vehicle identification number (VIN).
The Corporate Data Trap: Many massive, multi-state auto body shop chains bury clauses in their policies that allow them to share your data with vast networks of third-party affiliates, turning your personal stress into their marketing opportunity.
How B&D Protects You: At B&D Collision, we treat your personal data with the exact same uncompromising care that we apply to our I-CAR Gold Class certified repairs. We are a locally owned business serving Mesquite and Rockwall. We only collect the information absolutely necessary to restore your vehicle safely and process your claim, and we vigorously protect that data.
Information We Collect
To provide you with elite collision repair and transparent pricing, we collect the following types of information:
Personal Details: Name, email address, phone number, and physical address.
Vehicle Information: VIN, license plate, make/model, and photos of your vehicle's damage for your free estimate.
Insurance Information: Claim numbers, policy details, and adjuster contact information necessary for our team to provide full insurance claim assistance.
Digital Data: Standard website usage data (cookies, IP addresses) to ensure our website functions correctly for high-intent local searches.
How We Use Your Information
We use your data strictly to facilitate your vehicle's repair. This includes:
Generating accurate estimates and ordering precise replacement parts.
Communicating with your insurance company to negotiate and approve supplements.
Sending you necessary updates regarding your repair status, appointments, and vehicle pickup.
SMS Compliance & Mobile Data Sharing
B&D Collision utilizes SMS text messaging to provide fast, reliable updates about your vehicle. We strictly respect your mobile privacy. Mobile information, including phone numbers and SMS consent data, will absolutely NOT be shared, sold, or disclosed to any third parties or affiliates for marketing or promotional purposes. All text messaging opt-in data and consent are completely isolated and kept confidential. You may opt out of our text messaging service at any time by replying "STOP" to any message you receive from us.
Third-Party Service Providers
We do not sell your data. We only share specific information with trusted third-party partners when it is a mechanical or legal necessity to complete your auto body shop service. This includes:
Your insurance carrier (to process your claim and secure payment).
Parts vendors and dealerships (using your VIN to secure exact replacement parts).
Specialized sublet vendors (such as towing companies or dealership programming if required outside of our in-house ADAS calibration).
Data Security
We employ industry-standard digital and physical security measures at our facilities to protect your personal and vehicle data against unauthorized access, alteration, or destruction.
Your Rights
Whether you are a lifelong Mesquite resident or drove down from Plano, Texas, you have the right to request access to the personal data we have collected about you. You may also request corrections to any inaccurate information or ask that we delete your data (subject to legal requirements regarding invoicing and repair warranties).
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your data, please contact our front office directly:
Phone: (972) 289-3291
Address: 1330 N. Belt Line Rd., Mesquite, TX 75149
B&D Collision
We are a faith-based, family-owned collision center committed to honesty, integrity, and serving our community with excellence. For over 35 years, we have provided North Texas with a standard of restoration that prioritizes your family's safety and your vehicle's long-term value.
